SOP 11: Dispatch Tracker Overview
To understand how the Dispatch Tracker works and how products due for dispatch are monitored and managed.
When to Use
Process Steps
Common Mistakes
Success Criteria
Use this process when:
- Monitoring upcoming dispatches.
- Reviewing dispatch workloads.
- Managing sample deliveries.
Process Steps
Step 1: Open Dispatch Tracker
- Navigate to the Dispatch Tracker view.
- Review products listed.
Products due for dispatch will automatically appear here.
Step 2: Review Dispatch Information
Review:
- Product Name
- Dispatch Date
- Dispatch Week
- Product Number
Step 3: Filter Dispatches
Use filters to sort by:
- Dispatch Date
- Dispatch Week
- This Week
- Next Week
- Custom Date Range
Step 4: Prioritise Work
Review urgent dispatches first.
Common Mistakes
❌ Not filtering by date.
❌ Missing overdue dispatches.
❌ Assuming products appear automatically without checking dates.
Success Criteria
✓ Dispatches reviewed.
✓ Upcoming workload understood.
✓ Urgent dispatches identified.