SOP 13: Request Complete & Outstanding Alerts
To monitor completed and outstanding requests and identify actions still requiring attention.
When to Use
Process Steps
Common Mistakes
Success Criteria
Use this process when:
- Reviewing project status.
- Monitoring outstanding actions.
- Preparing for weekly reviews.
Process Steps
Step 1: Open Sample Tracker
- Navigate to the tracker.
- Open the request monitoring view.
Step 2: Review Completion Fields
Review:
- Costing Submitted
- PIS
- Dispatch Date
- Recipe Prepared
Step 3: Identify Completed Requests
Products with all required fields completed will automatically display as:
Request Complete
Step 4: Identify Outstanding Requests
Review any records showing:
- Missing fields
- Incomplete tasks
- Outstanding actions
These will trigger alerts.
Step 5: Resolve Outstanding Actions
Complete any missing requirements.
Common Mistakes
❌ Ignoring outstanding alerts.
❌ Assuming a request is complete without checking all fields.
❌ Missing incomplete PIS submissions.
Success Criteria
✓ Completed requests identified.
✓ Outstanding actions identified.
✓ Required actions completed.